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Customer account
CONSUMER ACCOUNTS are for the Canadian general public and provide access to retail prices.
- Create your free account in minutes
- Discover exclusive products not available in supermarkets
- Track your orders and easily find past purchases
Business account
The professional account is designed for professionals and students in the health, beauty, and wellness sectors. (e.g., massage therapist, nurse, esthetician, naturopath, etc.)
- Unlock preferential pricing reserved for professionals and students
- Access an exclusive professional zone with tools, advice, and specialized documentation
- Save time by ordering everything you need from one place
Wholesale account
The wholesale account is designed for professionals and businesses that wish to benefit from exclusive advantages, optimize their purchases, and access preferential conditions for resale to professionals.
- Exclusive wholesale professional rates to offer new products to your professional clients.
- Get support from a team that understands your business reality
- Phone order.
Over 238 Affirm-financed orders to date.
Step one: Add items to your cart, as usual, and select Affirm as your payment method at checkout.
News & Advice
Discover our new products, tips and expert advice.
Client Testimonial: A Simple Drop Box That Changes Everything
I regularly order my therapeutic products from Clinique Lafontaine for my well-being and that of my clients. Receiving my orders directly at home is very convenient, but for a long time I lived with the constant fear of having my packages stolen if left unattended on the porch. When I'm receiving treatment, it's difficult for me to check if a package has arrived. Knowing that a significant number of Canadians have already been victims of package theft at home, I no longer wanted to take risks with orders essential to my health and work. Having the good fortune to live in a residence with private outdoor access, I decided to purchase and install an outdoor parcel delivery box. This arrangement has completely changed my routine and brings me real peace of mind. Equipped with an anti-return flap and a secure lock, it allows the delivery person to deposit my packages safe from malicious individuals. In addition to offering excellent protection against theft, it effectively protects my packages from bad weather. Whether it rains, snows, or freezes, my packages remain dry until I return. I no longer need to change my schedule based on the carrier's visit. So far, I have received three packages, all of which were correctly deposited in the box by the delivery drivers. For higher-value or oversized orders, I also appreciate the option of adding a mandatory signature upon delivery. This option allows for hand-delivery or drop-off at the carrier's counter when I am absent. Securing my reception point is probably one of the best decisions I've made to ensure I receive my products in perfect condition. If your home configuration allows, I strongly encourage you to consider installing a parcel drop box. Every situation is different, and several options are available on the market. Here's the solution I chose for my residence (unsolicited link): Outdoor Parcel Delivery Box, Galvanized Steel Parcel Drop Box – Client of Clinique Lafontaine, Drummondville (testimonial collected in 2026)
New way to log in to your account since Wednesday, August 5th
New secure connection: To enhance the protection of your data, connection is now password-free, via a unique code sent by email. Please note: you must be logged into your account before adding products to your cart.
Why your therapeutic ointment may seem heterogeneous in hot weather (and why it's not a problem)
You have just received your therapeutic ointment: MyoRub+ Advanced, OrthoRub Pro Advanced, Physiogesic Pain Relief Cream, Physiomenthol or any other product from our range, and you notice that the texture is not uniform: one portion seems more liquid, another more dense, or the ingredients appear to have separated slightly. Don't worry: this is a natural phenomenon, well-known, and easily reversible. What's really happening Therapeutic ointments and creams are emulsions or mixtures composed of several types of ingredients: fatty bases (oils, waxes, emollients), active agents (menthol, camphor, essential oils like marjoram or lavender), and sometimes aqueous components. Not all these ingredients have the same temperature sensitivity. In hot weather, whether during transport, in a delivery truck in summer, or during a prolonged stay in a mailbox or a vehicle parked in the sun, the most heat-sensitive components (often fats and waxes) can start to soften or even partially melt, more quickly than other ingredients. The result: a temporary separation, sometimes visible as oilier, softer, or more fluid areas on the surface or in the container. This is a simple physico-chemical principle: heat reduces the viscosity of the fatty phases faster than that of other components, creating an apparent imbalance in texture. What this does NOT mean It is not a sign that the product is expired or degraded It is not a manufacturing defect The product's therapeutic properties are not affected The dosage of active ingredients remains the same — they are simply redistributed The solution: manual stirring is enough The remedy is simple and quick: 1 Stir or knead manually Using a clean, dry metal spoon, stir the product until the texture becomes homogeneous and uniform again. 2 Let it rest if necessary If the product remains very soft after stirring, let it rest at room temperature (ideally between 15 °C and 25 °C) for a few hours. It will naturally regain its normal consistency. The therapeutic and active properties of the product are not affected. The active ingredients remain present in unchanged quantities; only their distribution in the ointment may appear less uniform when the product has been exposed to excessive heat. How to prevent the phenomenon Some good practices to limit this type of inconvenience: Avoid leaving your products in a mailbox or a vehicle exposed to the sun for long periods in summer. Bring in your deliveries as soon as possible, especially on hot days. Store your ointments in a cool, dry place, away from direct light and heat sources. In summary An ointment that appears heterogeneous after delivery in hot weather is not a defective product; it is a natural and reversible reaction of the ingredients to temperature. A simple manual stirring is enough to restore its original texture, without any impact on its effectiveness or safety of use. To discover our full range of therapeutic ointments (MyoRub+ Advanced, OrthoRub Pro Advanced, Ehrlich Balm, Physiogesic Pain Relief Cream, Physiomenthol, PROMag+ and more) View the therapeutic ointments collection
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Who can shop in the boutiques?
Who can shop in the boutiques?
The eight stores are accessible to the general public (consumers) as well as to professionals and students in the fields of health, beauty, and well-being. Everyone can find products tailored to their needs, whether for personal or professional use.
You can visit without an appointment during the availability hours indicated in the contact section for each point of sale. However, it is recommended to check the opening hours before your visit, as they may vary depending on the location.
Can I sell your products to my clients as a therapist?
Can I sell your products to my clients as a therapist?
Resell easily with prices adapted for your customers. See the professional section to access the price list and more.
Do you offer discounts for large orders?
Do you offer discounts for large orders?
Yes, if you are a professional, enjoy an additional 10% off the cost when purchasing 12 units or 15% off when purchasing 24 units on eligible products! It's also possible to become a wholesaler for even more discounts. See the professional section for more details.