Professional Section
BOOST YOUR PRACTICE WITH PRODUCT SALES:
Selling products is a natural way to extend the benefits of your treatments, build customer loyalty, and boost your revenue.
1. Can I sell products to my clients?
1. Can I sell products to my clients?
Yes, absolutely! With a professional account, you can resell the products displayed at the consumer price (visible to non-logged-in users or consumer accounts). Online prices are up-to-date, and an updated digital list is available once a year or more in the professional section. For resale, offer the small format.
2. Can I use the Clinique Lafontaine logo and images?
2. Can I use the Clinique Lafontaine logo and images?
Of course! You can use the logo and images, provided you do so professionally and in a way that is faithful to the brand image. Unsure? Contact Clinique Lafontaine for personalized advice.
3. How much can I earn by selling products?
3. How much can I earn by selling products?
Suggested prices are available online (on the product page or in the Professional Section), and they are updated annually to make your life easier. Here's a concrete example: buy an ointment for $11.95 (professional price) and resell it for $19.92 (customer price). That gives you a margin of $7.97 per product, or 40% profit! If you make $5,000 in product sales in a year, you get about $2,000 in gross profit. A great performance, right?
4. How to boost sales after a treatment?
4. How to boost sales after a treatment?
- Use the products during your massages: show their effectiveness live!
- Personalize your advice: recommend a product based on the specific needs of each customer (pain, relaxation, etc.).
- Highlight your products: display them in your treatment area to attract attention and pique curiosity.
5. How to overcome minor sales obstacles?
5. How to overcome minor sales obstacles?
- Afraid of theft? Use empty samples for your products safely.
- Afraid of seeming too pushy? Be an advisor, not a salesperson: talk about the benefits with passion and authenticity.
- Worried about stock? No need for a large inventory! A few carefully selected products are enough to meet your customers' needs.
6. What return policy should you offer your customers?
6. What return policy should you offer your customers?
Offer an impeccable customer experience with a clear policy:
- Deadline: 15 days with proof of purchase.
- Conditions: product unopened, in its original packaging.
- Exceptions: No returns on opened oils or creams (except in case of skin reaction).
- Options: exchange or refund at the customer's choice.
- Terms and conditions: return to the clinic or by mail (costs to be borne by the customer, unless the product is defective).
7. How does the price display work on the website?
7. How does the price display work on the website?
There are two price display views on our site:
1. Unconnected display or consumer account : Unconnected visitors and consumer accounts see retail prices . This mode allows consumers to shop easily without having to log in.
2. Display for logged-in professional accounts : Users logged in with a professional account can visually access two types of prices on the product page: The professional price , reserved for purchases for professional use or resale. The retail price , useful for indicating the resale price to customers. In addition, a quantity discount table is displayed to facilitate bulk purchases.
8. What is the difference between the product sheet in the compendium and the one online?
8. What is the difference between the product sheet in the compendium and the one online?
There are very few differences between the two. We are actively working to ensure that the same information is visible in both formats, in order to offer you a consistent and practical experience. Whether you consult the compendium or the online product sheet, you should find the same essential details , simply presented in two different formats.

Download the free product guide for massage therapists | Compendium
Designed to assist therapists in their practice, it brings together all the technical sheets available on our website.
Version imprimée - Guide de produits pour massothérapeutes 25e éditions (COMPENDIUM)

List of documents
- 2024 PROFESSIONAL AND RESALE PRICE LIST (latest updated version)
- Essential oils for topical use associated with the integumentary system.
- Essential oils for topical use, applied to the joints.
- Essential oils for topical use related to the cardiovascular system
- Essential oils for topical or olfactory use associated with the nervous system.
- Essential oils and rubefacients for topical use associated with the muscular system.
- Summary table – Organic dysfunctions
- Summary Table – Problems Associated with Different Types of Headaches
- Summary table – Common musculoskeletal problems
- Summary Table – Problems related to stress
- Acidifying and alkalizing foods
- Foods that are sources of calcium

Courses available from our training partner
The Scientific Massage Academy offers a wide range of training courses designed to help professionals improve their skills and advance their careers.
Whether you are a beginner or experienced in your field, the Scientific Massage Academy offers training tailored to your needs. Their training programs are designed to provide practical and in-depth training, with experienced instructors who are passionate about their profession.
We therefore invite you to consult their training catalog, where you will find a multitude of training courses.
Don't miss the opportunity to train with one of the best internationally recognized training schools. We are convinced that you will find the training that best suits you and will allow you to achieve your professional goals.